Saturday, November 19, 2011

Issue Downloading Software

QUESTION
Hello,

I get a 403 forbidden error when trying to download the software I just
purchased, please advise. Details follow:

Forbidden. You don't have permission to access /downloads/DRGGroupers-613596.zip on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request


ANSWER

This was a problem with our web site building configuration. We have resolved this problem, both on the active site and in our development environment. We apologize for the inconvenience.

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